The ideal user experience (UX) designer resume should always focus on displaying the candidate’s multiple strengths in design, technology, and psychology. A good resume will list hard and “soft” skills (such as communication and empathy) and outline how those skills will help the candidate succeed in the job.
Ryan Ollerenshaw, president of recruitment firm UX Consortia, explained how the ability to deliver information concisely and effectively is the hallmark of an outstanding UX designer resume. “You want to be able to convey the problem you solved and the results you got from doing it,” he said. “Telling that kind of story is going to resonate better with the recruiting community because they’ll understand that you’re not just wire framing or prototyping, but there’s a whole reasoning behind it. that.”
Instead of listing ten projects that led to ten different results, for example, focus on the projects and positions that best demonstrated your strengths as a storyteller and showed that you had an impact. demonstrative positive on the organization. It’s also essential to emphasize your teamwork, while providing space for individual achievement.
“Most people are part of a team, so try to think about the impact you personally have had, because if you work in an organization where you have a lot of designers working on a project, every resume could potentially look the same. “, did he declare. mentioned. “You have to kind of highlight the impact that you personally have had in this project where you can.”
It’s important to add keywords that demonstrate experience in specific areas, especially since most resumes go through an automatic selection process that searches for these keywords. “If you’re into software as a service and solving customer retention issues by improving the product, use keywords like ‘B2B software service’, ‘B2C e-commerce’, ‘transactional data visualization high, “anything that’s more unique,” added Ollerenshaw.
Hiring managers also want to know if UX people have experience collaborating with engineers, product managers, and the broader business, so be sure to mention specific stakeholders when describing your collaborations.
UX designer resume template
If you’re currently writing a UX designer resume, here’s a template to consider:
Put the end-user experience at the center of the CV
“The end user should be the focus of designer work samples,” said Gregory Coburn, Director of Talent Selection at Toptal. “The CV should be coherent and organized like an essay – key points should be introduced in the bio/introduction paragraph at the top, then concrete evidence of those points should be defended below with work experience and results. “
Coburn said the work of a UX designer is often difficult to measure given the relative subjectivity of user experience design. Given this, a UX designer CV should tell a concise and compelling story about a given project, the challenges faced, the outcomes and measurable business results.
“The ideal UX designer’s resume should briefly outline the goal of a given project and quantifiable business results,” he said. “Visual imagery is also extremely helpful in providing perspective on a person’s design tastes and skills.” It is also important to highlight how they deciphered client requirements and delivered results that met or exceeded their expectations.
Highlight the use of your design in the real world
Josh Oakhurst, vice president of product management at Bayard Advertising, said a working UX designer should demonstrate they’ve created software, apps, or websites that are in production and used by real people. and businesses.
Ideally, the CV should have links to a digital portfolio that includes assets from previous UX design projects. By tying creative forces to quantifiable business results that prove their value, Oakhurst said that while financial metrics are unknown, the number of users or visitors is a good indicator of business results.
“When it comes to showcasing previous work experience, a UX designer should provide a description – two to three points – of the accomplishments they have had in their previous jobs, as well as how which he successfully collaborated with UI designers and product managers,” he said.
For projects, they must provide links to their previous work, indicating the title, their role and the objective of the project, including relevant tools/resources and skills used during production. It’s best to list soft skills in a way that doesn’t tell: a UX designer should tell simple stories about how past frictions in digital experiences have created negative business outcomes for customers or internal users, and how they helped solve these problems.
“The narrative structure here is like any infomercial; the sepia tones problem magically disappeared with the color solution,” Oakhurst said. “You really have to tell a compelling story.”
List skills and education concisely
In terms of soft skills, Coburn said empathy is a must: a UX designer must consider the end user at every step of the process of any project. Skilled team leadership is also important, as the UX designer is often the glue that holds much of the team and processes together. Last but not least, creativity and problem solving are needed in virtually any design context.
When it comes to education, Ollerenshaw said putting your formal training down is perfectly fine; employers will look to see it’s there, but putting it higher on the resume risks overshadowing your own accomplishments. “What you’re basically saying is, ‘Hey, look at me, this is my story. And then down here is my educational experience,” he said. “I think if you put it on top then you might have opinions formed too early.”