An emerging career option for many


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The digital world has evolved enormously. Today, for every little thing, we turn to digital platforms, whether it’s paying electricity bills through apps, applying for a job in a company, or seeking to resolve questions online. taking the help of a chatbot. This gave rise to a career in UX writing and research.

Businesses now demand employees/professionals with UX skills that include UX design, UX writing, and UX research. This led to the creation of new careers.

Let’s try to understand what UX writing and research is and how to become a UX writer or researcher.

UX research:

What is that?

Just as it is crucial for any other business to understand its customers, it is important for every digital platform or any business to have a digital presence to know and understand its users. This is where UX research comes in. A UX researcher uses dedicated methods to find out what users like, dislike and expect, what their needs, behavior and motivation are, which helps in designing products and services accordingly.

UX researchers help companies improve the quality of products and services for users using a variety of techniques, some of which include observation, surveys, usability testing, task analysis, and other feedback methodologies . They also ensure that users receive what they expect and want, i.e. quality.

Without UX research, it’s almost impossible to understand the user base.

What does it take to become a UX researcher?

To become a UX researcher, you must have knowledge or experience in relevant fields such as marketing, cognitive science, psychology, economics or information science. You must also be a good reader of people’s minds. You have to know how to gauge people’s expectations and needs and sympathize with the user. In addition to that, you also need to know how to manage data and analytics. After collecting user data, the UX researcher also works in close coordination with UX and UI designers, developers and product managers. A comprehensive understanding of the design process is also crucial.

UX writing:

What is that?

All the text we see on websites and mobile apps is the work of a UX writer. UX writing involves creating copy/microcopy for apps, websites, and other digital platforms that help users navigate the product easily. Writing UX involves doing the following:

  • Use the right words for menus,
  • write definitions,
  • buttons, labels,
  • chatbots, and
  • error messages or
  • instructions to guide novice users through a product

A UX writer should write microcopy (small pieces of content collectively called microcopy) that fit the style, tone, and personality of the company, resonate with the product’s brand voice, and are easy for everyone to understand. .

What does it take to become a UX Writer?

Well, you have to find out for yourself first, how good you are with your words, language, vocabulary and writing skills. You must have a command of the language and a strong penchant for writing. For UX writing, you also need to have a deep understanding of tone and nuances of word meaning. Additionally, effective UX writing is always concise. UX writers need to know how to convey more in fewer words. To be able to develop UX writing skills, you can register

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